Full press release : Frankfurt, Germany, 14 August, 2006 – Building upon proven experience in international IT consultancy, Neu Telekommunikationstechnik has announced today the release of its upgraded version of FactotumNOW IT Management Repository (ITMR). The enhanced version further helps to resolve operational and organizational challenges faced by IT organizations within the SMB market.
The upgraded version of FactotumNOW ITMR displays all parameters critical to IT operations centrally in a single dashboard. A robust data collection engine derives the necessary information through consolidation of data from Microsoft® Active Directory®, Microsoft Exchange Server, Hewlett-Packard® Systems Insight Manager®, GFI® Network Server Monitor and GFI Network Security Scanner. Additional data collection agents populate the repository database with storage utilization statistics for file servers and web usage statistics for Microsoft IIS web servers. Based on the data collected, FactotumNOW derives vital information such as disk growth prognostics, storage utilization by users and departments, new software installations on desktops throughout the network and much more.
In addition to Asset Management, FactotumNOW includes Change, Incident, Dependency and Purchase Management functionalities that support a close internal customer interaction through a permission-based workflow engine. Its Availability Monitoring rounds off the 360° view on critical information for IT departments.
Improving the Ability to Solve IT Challenges
As a key source of crucial IT information, FactotumNOW ITMR empowers organizations to respond faster to customer needs, delivering the essential information for proactive operational IT management. Additionally, FactotumNOW’s powerful Web Reporting Engine provides enterprises with Business Intelligence in regards to website activity. The Web Reporting Engine delivers key success indicators such as entry and exit pages of visitors, page views, page errors, click through rates, and much more. Utilization of the FactotumNOW Web Reporting Engine enables qualification of marketing successes relating to the company’s website and web-related initiatives. The Web Reporting Engine also performs export compliance verification of distributed binaries.
Enabling Proactive Operational IT Risk Management
FactotumNOW ITMR exposes critical liabilities and security risks such as unused network accounts and suspicious activity in user mailboxes hosted on Microsoft Exchange 2003 Server enabling IT consultants to assess a network infrastructure quickly for auditing purposes, e.g. Sarbanes-Oxley and Basel II compliance verification.
About Neu Telekommunikationstechnik
Founded in 1995, Neu Telekommunikationstechnik is an international IT consultancy agency that focuses on the operational needs of SMBs. Key services provided include planning and implementation of solutions for CRM, CMS, Web Portals, messaging and infrastructure optimization. Neu Telekommunikationstechnik is a privately held company based in Europe. More information can be found on the Web at: http://www.factotumnow.com.
Trademark Notice
Microsoft and Active Directory are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Hewlett-Packard and Systems Insight Manager are registered trademarks of the Hewlett-Packard Development Company. All 3rd party trademarks and company names herein may be trademarks of their respective owners.
For more information please contact:
FactotumNOW
PR and Communications Group
US: (516) 549 5505
Outside US: +49 6172 597310
pr@factotumnow.com |
